Frequently Asked Questions
General Trip Information
General Trip Information
What are the official trip dates?
Citation Club will take place Monday, October 13 – Saturday, October 18, 2025 based on your qualifier package
Where are we staying?
We’ll be at the iconic Hotel Monteleone, located in the heart of the French Quarter. This historic landmark is known for its Carousel Bar, rooftop pool, and authentic New Orleans charm.
What’s included in the Citation Club package?
Your package includes your hotel stay, scheduled meals and activities, select excursions, and ground transportation during official trip dates. You will be given a gift card upon arrival for dining for non-group meals.
Is there a dress code?
Most events are resort casual. Pack comfortable shoes for exploring, and note that our Awards Dinner will be cocktail attire.
Registration & Website
How do I register, and what’s the deadline?
Click the “Register” button on this site and complete your profile. Please register by September 24th .
Can I make changes after registering?
Yes! You can log back into the site to update your flight information, guest details, or excursion choices. Excursions must be finalized by Friday, September 26th, in order to reserve your spot.
Who do I contact if I have trouble?
Email or call Thea Willey, thea.willey@spectralogic.com;
303-886-4735 with any questions.
Travel & Ground Transportation
Which airport should I fly into?
Plan to fly into Louis Armstrong New Orleans International Airport (MSY).
When should I book my flights?
Most everyone has already booked their flights. Please add flight itineraries to the site.
How do I provide my flight information?
Enter your flight details during registration so we can arrange your transfers.
Is ground transportation included?
Yes, round-trip transportation between MSY airport and Hotel Monteleone is provided for arrivals and departures within the official trip dates. Tips will be arranged by Spectra so no need to tip drivers.
How do I find my ground transportation?
Upon arrival, please meet your driver at the bottom of the escalator (there’s only one) at Baggage Claim. They will be identifiable by a Spectra logo sign. They will have your flight and contact information and will be able to track delays. If there are any problems, please reach out to Thea 303-886-4735
What if I extend my stay outside of program dates?
Transportation is only provided on official travel days. If you extend, you will need to arrange your own transfers.
Excursions & Activities
How do I choose excursions?
During registration, you’ll be prompted to select from a variety of New Orleans experiences.
Can I change my excursion selection later?
Yes, you may update your choice online until September 26th, subject to availability.
What if my excursion is canceled due to weather?
In the rare case of cancellation, our team will provide an alternate option.
Watch Your Step, Not Just Your Style
The French Quarter’s charm comes with a few bumps, literally! Those gorgeous cobblestone and brick streets have been around for centuries, and they love to test a heel or two. When you’re planning your outfit, think “chic and sturdy.” Comfortable shoes (or at least ones that won’t get stuck between the bricks) will make exploring the French Quarter a lot more fun, and keep your night from turning into an ankle adventure.
Meals & Dining
Which meals are included?
All meals and group dining is included, as well as two excursions. Some meals will be at leisure so you can explore the local dining scene. You will be provided with a gift card to cover non-group meals.
Can dietary restrictions be accommodated?
Yes! Please indicate any dietary needs during registration so we can prepare accordingly.
What is the dress code at restaurants in the French Quarter?
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Men: Many upscale restaurants in the French Quarter require men to wear a jacket (especially in evening service).
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For example, at Galatoire’s, gentlemen are required to wear jackets after 5 p.m. and all day on Sunday; in more casual spaces of the restaurant they may relax that rule, but trousers and collared shirts are generally required.
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Women: For women, dress code rules are less often spelled out, but the norms tend to mirror the “dressy casual to formal” standard.
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For example: At Galatoire’s, tank tops, flip flops, and athletic wear are prohibited for both gentlemen and ladies.
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Many restaurants discourage overly casual attire for women just as they do for men (e.g. no beachwear, athletic wear, or flip flops).
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In practice, women often wear dresses, skirts, dress pants, blouses, or other smart casual / cocktail attire when dining in premium French Quarter restaurants.
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Given that dress code enforcement can vary by restaurant (and sometimes by room or time of day), we always suggest calling ahead. That way, you won’t be turned away or feel underdressed at the door.
Guests & Extensions
Can I bring a guest?
Yes, you may bring one adult guest. Their accommodations, meals, and activities will be covered.
Can I extend my stay?
Yes, we have limited pre-trip rooms available at a preferred rate. Please indicate your interest on the registration form.
Are kids allowed?
Citation Club is designed as an adult program. Children are not included in the package.
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Onsite Details
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Onsite Details
Can I upgrade my room?
Every guest receives a complimentary upgrade to the Iberville Tower rooms. See the Hotel page for a sneak peek. Looking for even more luxury? Suites are available by contacting the hotel directly.
Will there be a hospitality desk onsite?
Yes! The Citation Club Hospitality Desk at Hotel Monteleone will be your go-to spot for assistance, updates, and questions.
Are gratuities included?
Yes, gratuities for group meals, transfers, and scheduled activities are included.
Miscellaneous
What should I pack?
October in New Orleans is warm but comfortable, with highs in the 70s–80s. Pack light, breathable clothing, comfortable walking shoes, and cocktail attire for the Awards Dinner.
Shade or Shine? Be Ready for Both!
With sunny skies and temps in the mid-80s, New Orleans will be showing off her best glow, so don’t forget yours! Pack that sunscreen and keep it handy for daytime strolls through the Quarter. An umbrella isn’t a bad idea either, it doubles as shade from the sun and quick cover if one of those surprise Southern showers rolls through. Stay cool, stay protected, and enjoy the sunshine!
Will I have free time?
Yes! The program includes scheduled events but also time for you to explore the French Quarter and enjoy New Orleans at your own pace.
What if I need to cancel?
Please notify us immediately if you are unable to attend—contact Thea for assistance.
What if I get hurt, need a doctor, or forgot my sunscreen?
Please reach out to Thea 303-88-4735 with any injuries, ailments, or for any forgotten items. I will have a first aid kit, can quickly arrange medical attention, or provide help obtaining commonly forgotten items. If you are injured, it is important to let me know, as this is a Spectra-sponsored event and I need to complete an accident report.